Guests Speak, Talkwo Resolves.
A platform that manages hotel operations with AI. Transform guest experience with a voice assistant, real-time translation in 50+ languages, WhatsApp module, and PMS integration.
The Talkwo Ecosystem
Voice AI Assistant
Guests communicate via phone or in-room devices using voice. Natural language processing instantly understands and resolves requests. Room service, information requests, complaints — all by voice.
Live Translation
Real-time voice and text translation in 50+ languages. The language barrier is completely eliminated.
WhatsApp Module
Guests access all hotel services through WhatsApp from a single chat window.
PMS Integration
Full synchronization with Opera, Protel, and other systems. Profiles and invoices are updated automatically.
Real-Time Reporting
Guest satisfaction, request volume, and department performance on an instant dashboard.
Empathic Automation
AI analyzes the guest's emotional tone. Recurring requests are linked to automated workflows.
Why Talkwo?
Voice-First Communication
Guests issue voice commands to Talkwo via phone or in-room smart devices. The natural language processing engine understands, classifies, and either routes requests to the relevant department or resolves them directly. No more calling reception.
- ✓Natural Language Processing
- ✓Voice Command Support
- ✓In-Room Device Integration
Omnichannel Experience
WhatsApp, voice calls, web chat, and SMS — regardless of which channel the guest prefers, Talkwo manages everything from a single platform. All conversation history is stored centrally.
- ✓WhatsApp Business API
- ✓Web Chat Widget
- ✓SMS & Voice Calls
PMS & Hotel Systems
Talkwo works seamlessly with your existing hotel management system. Guest check-in/check-out data, room status, special requests, and billing are automatically synchronized.
- ✓Opera PMS
- ✓Protel Integration
- ✓Automatic Synchronization
Smart Reporting
Which requests are most frequent? Which department resolves the fastest? What is the guest satisfaction score? Base your operational decisions on data with real-time dashboards.
- ✓Real-Time Dashboard
- ✓Department Performance
- ✓Satisfaction Analysis
Talkwo
Talkwo in 4 Steps
Integrate
Connect Talkwo to your hotel PMS and communication channels
Guests Reach Out
Guests connect via voice, text, or WhatsApp
Talkwo Resolves
AI handles requests instantly, routing to staff when needed
Report
Monitor and optimize performance with real-time dashboards
